Android app setup

Set up Call Sync for Android

Call Sync logs your work calls to SalesRaga automatically. Download the app, spend a couple of minutes setting up your phone, then sign in and accept the terms so your calls sync reliably.

Download the appAndroid APK

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Release details

SalesRaga publishes these for each release and they update automatically. To check a download, compare its SHA-256 with the one below.

Version
APK SHA-256
Signing certificate (SHA-256)
Android remembers this certificate when you install and won't install an update signed with a different one.

What Call Sync does

  • Call Sync runs on your Android phone and logs your work calls to SalesRaga automatically.
  • After a call ends, it finds the contact with that number and adds a call note to that contact's open deals — so you don't have to log calls by hand.
  • It reads your phone's call history to do this. It does not record audio or read your messages.
  • You stay in control: turn Call Sync off for yourself any time in your Call Sync settings on the SalesRaga website.

Before you start

  • An Android phone — Call Sync is Android-only.
  • Call Sync is turned on for your organization. SalesRaga does this for your company; if sign-in later says it can't connect, contact SalesRaga support.
  • Your own Call Sync switch is on — it's on by default, and you can check it in your Call Sync settings on the SalesRaga website.

Install the app

Call Sync installs directly from SalesRaga, not the Play Store, so you'll allow the install once.

  1. 1.On your Android phone, tap Download the app above.
  2. 2.When the download finishes, open the file. Android asks whether to allow installs from this source — tap Settings, turn it on, then go back and tap Install.
  3. 3.Open Call Sync once it finishes installing.

Set up your phone

Call Sync needs these switched on so it can log your calls reliably in the background:

  • Call log
  • Phone
  • Notifications
  • Battery: Unrestricted
  • Background activity
  • Pause app activity if unused
  • Data Saver (if it's on)
  • Your phone maker's settings:
    • Samsung: never sleeping apps and “Put unused apps to sleep”
    • OnePlus: auto-launch and advanced optimization
    • Xiaomi, Redmi, POCO, Oppo and realme: autostart / auto launch
    • vivo and iQOO: background power
    • Lock in recent apps: Xiaomi, OnePlus, Oppo and realme

Call Sync walks you through each one when you open it, and won't continue until they're on.

Sign in

  1. 1.Tap Sign in with SalesRaga. Your browser opens the normal SalesRaga login.
  2. 2.Sign in with your password or Google, exactly as you do on the website.
  3. 3.You'll see “Call Sync wants to connect to your [company] account on SalesRaga”. Check it's you, then tap Allow.
  4. 4.If the browser says “Finish connecting Call Sync”, tap Open Call Sync (then Open, if your phone asks) — or copy the code shown and paste it into Enter code in the app.
  5. 5.If it says “Call Sync wasn't connected”, follow the steps shown on that page and in the app.

Accept the terms

  1. 1.Read the Call Sync terms and tap I agree. You confirm this each time you sign in.
  2. 2.Syncing starts from the moment you accept — only calls from then on are logged (plus any from the few minutes just before you accepted), never your past call history.

Questions

Does it record my calls?
No. Call Sync never records audio. It reads only your call log — who you spoke to, when, and for how long — and adds it to that contact's open deals.
How do I turn it off?
Turn your own switch off in your Call Sync settings on the SalesRaga website, or uninstall the app from your phone. You can turn it back on any time.
Why does it need all those phone settings?
Android brands aggressively stop apps running in the background. Those settings keep Call Sync awake so your calls are logged reliably, not hours later or not at all.
Why isn't it on the Play Store?
We share Call Sync directly from SalesRaga as a downloadable app (an APK). Follow the install steps above — it's the same app, just installed from us instead of the store.

Still having trouble?

Reach our support team directly from the SalesRaga dashboard:

  1. 1.Open the SalesRaga dashboard.
  2. 2.Click the Help button at the bottom of the sidebar. On mobile, open the menu first.
  3. 3.Enter your issue title and description, add your phone number, then select Request a Callback.

Our team will call you back within an hour.