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Custom fields, names and roles

Rename the records, choose the fields, set the stages. No consultant, no change request.

Record names
Yours to set
Your own fields
On anything you track
Access
Role-based
Set up in
Settings, not code
01

Rename records

Most CRMs make your team translate their own business into someone else's words every day. Here you rename the records themselves — so the menu reads the way your team already talks.

  • Rename anythingDeals, contacts, companies and items.
  • It follows everywhereMenus, lists, reports and dialogs all update.
  • Set onceOne change applies to the whole organisation.
02

Custom fields

Budget, configuration, possession timeline, where the enquiry came from. The things that decide a deal in your business are rarely the ones a CRM ships with.

  • On every recordAdd what you need, wherever you need it.
  • Grouped in sectionsRelated fields sit together instead of in one long column.
  • Filter and report on themYour fields work as filters and report dimensions too.
  • Stages, tags, task typesThe rest of your vocabulary is settings too.
03

Roles and permissions

A growing team stops being one room of people who share everything. Roles let you bring on juniors or partners without opening the whole book.

  • Owner, admin, memberSet the role when you invite someone.
  • Invite by emailManage everyone from one settings page.
  • Deactivate cleanlySomeone leaves; their history stays.
  • Support accessLet our team in only when you want help.
  • Connect other softwareYour IT person can link up other tools from settings.

Frequently asked questions

Yes. Record types can be renamed for your organisation, and the new label follows through the menus, lists, detail pages and reports. Teams selling property often rename them to site visits, bookings or enquiries.

Ready to stop losing deals to missed follow-ups?

SalesRaga gives growing sales teams structured pipelines, clear ownership and automatic reminders — without an enterprise setup project.